Exchange Tips

This page contains information about using various mail clients with the University's Exchange system. The information is provided as is with no implication of support. The information is not endorsed by IT Services. IT Services documentation regarding Exchange can be found here. The information provided by IT Services for POP/IMAP mail clients can be found here.

Things to be aware of

• Once you have an account on the Exchange system attempting to use any other University email system instead will probably get you in to a mess. If you have an Exchange account then any email sent to your official Warwick email address from within the Exchange system will be delivered there even if you specify a delivery option other then Exchange at http://go.warwick.ac.uk/emailaddress. Attempting to have your email delivered to somewhere other than Exchange will just result in you having email being delivered to different places depending on it's origin. (This was true at time of writing and there is a warning at http://go.warwick.ac.uk/emailaddress. If the warning is gone the issue probably no longer exists.)

Exchange Clients

Microsoft Entourage

See James Mears' guide and related discussion on mac-people forum.

Novell Evolution

Novell Evolution can be used as a POP or IMAP client, but to the best of my knowledge it is not possible to use Novell Evolution as an Exchange client with the University's Exchange system due to the way the system is set up behind an ISA server. I and several other people, including people who administer the Exchange system, have tried.

IMAP Clients

Apple Mail

My (out of date) guide for configuring Apple Mail for use with Exchange is here.
You're probably better off looking at http://go.warwick.ac.uk/mac/email

Thunderbird

My guide for configuring Thunderbird for use with Exchange is here.

N.B. On machines running the IT Services Linux Desktop there is a utility to automatically configure Thunderbird for use with Exchange. See here for details.

Pine

Download this file: pinerc.forexchange, open it in your text editor of choice and read the info between the double lines of asterisks near the top.

N.B. On machines running the IT Services Linux Desktop, pine is pre-configured to work with Exchange. See here for details.

Mutt

Put the following lines in to your .muttrc file. (Check if any of the settings appear in your .muttrc file already and if so remove or comment them out.) Replace the bits in red/bold with your own information.

my_hdr From: Your Name <your_email_alias@warwick.ac.uk>
set folder={your_user_name@myimapmail.warwick.ac.uk/ssl/}
set spoolfile="{your_user_name@myimapmail.warwick.ac.uk/ssl}INBOX"
set postponed=+Drafts   # mailbox to store postponed messages in
set record=+"Sent Items"                # default location to save outgoing mail
set certificate_file=~/.mutt/certificates

You will need to create the directory ~/.mutt if it does not already exist. The first time you connect to the IMAP server you'll be asked whether to accept the certificate, select (a)ccept always. A copy of message you send will be put in the folder Sent Items on the Exchange server and drafts will be saved in the folder Drafts on the Exchange server. (These are the same folders used by Exchange clients such as Outlook and Outlook Web Access.)

If you log in to mimosa using PuTTY you may need to turn off the option "Use background colour to erase screen" if you don't want the list of messages to appear in inverse video.